XXXXXXXXXX is the owner and operator of the online retail platform vandele.in, a destination for customized and premium apparel, including shirts and urban essentials. 

This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our website, mobile apps, or other digital services. We are committed to protecting your privacy and ensuring transparency about how your data is handled. 

Effective Date:XXXXXXXXXX

By using our platform, you agree to the terms outlined in this Privacy Policy. You affirm that you are at least 18 years old and capable of forming a legally binding agreement. If you are under 18, you are not permitted to use our services. 

1. Information We Collect 

We collect information that you provide directly to us, information gathered automatically when you use our services, and information from third-party sources. 

Information you provide during registration or checkout: 

  • Name, contact details (email, phone number, shipping address), payment details (processed through third-party providers), login credentials, and preferences. 

Information you provide during usage: 

  • Location data, device information (IP address, browser type), and interactions with our services such as searches, orders, and support requests. 

Information from other sources: 

  • Third-party services like analytics tools or marketing platforms, which help us understand user behavior and preferences. 

2. How We Use Your Information 

We use the information collected to: 

  • Provide and improve our products and services; 
  • Personalize your experience by tailoring content and recommendations; 
  • Process orders and manage accounts securely; 
  • Communicate order updates, offers, newsletters, and promotions; 
  • Respond to customer support inquiries; 
  • Conduct research, analytics, and fraud detection; 
  • Comply with legal obligations and enforce our terms of service. 

3. Sharing of Information 

We may share your information with trusted third parties for the purposes described above, including: 

  • Payment gateways (e.g., Razorpay, PayU) for transaction processing; 
  • Customer support tools (e.g., Freshdesk, Zendesk) to assist with queries; 
  • Marketing platforms (e.g., Google Analytics, Meta) for campaign optimization and reporting. 

We do not sell or lease your personal information to third parties. Your payment details, such as credit card information, are securely processed and not stored on our servers. 

4. Cookies and Tracking Technologies 

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content and ads. You can control cookie preferences through your browser settings, but disabling cookies may affect functionality. 

Types of cookies used include: 

  • Essential cookies: Required for website functionality; 
  • Performance cookies: Help monitor and improve website performance; 
  • Marketing cookies: Help deliver personalized content and advertising. 

5. Your Rights and Choices 

You have control over your personal data. You can: 

  • Access, correct, or request deletion of your information; 
  • Manage subscription preferences for newsletters and promotional emails; 
  • Opt out of personalized advertising; 
  • Request data portability in a structured format. 

Please note that declining certain data collection may limit access to features or services. 

For any requests or concerns, contact us atXXXXXXXXXX

6. Children’s Privacy 

Our services are intended for users who are 18 years or older. We do not knowingly collect data from minors. If you believe a minor has provided us with information, please contact us immediately. 

7. Data Retention 

We retain your personal information only as long as necessary to provide services and fulfill legal obligations. After account closure, your data may be retained for administrative, compliance, or legal reasons. 

8. Security Measures 

We implement industry-standard security practices such as encryption (SSL/TLS), secure servers, and restricted data access to safeguard your information. While we strive for robust security, no method is completely fail-proof. 

We may disclose your data if required by law enforcement or regulatory bodies for compliance or investigations. 

9. Data Transfers 

As a global service, your information may be transferred and stored in servers located outside your country, including the European Union. We take reasonable steps to ensure data protection consistent with applicable laws. 

10. Changes to This Policy 

We may update this policy periodically to reflect changes in laws, technology, or our practices. Please review it regularly. Continued use of our services implies acceptance of any updates. 

11. Contact Us 

If you have questions, concerns, or requests about your personal data or this privacy policy, please reach out to us at: 

Email: XXXXXXXXXX